Privacy Policy
We respect your privacy. We collect only the data we need to run a smooth, fair platform, we don't gather anything just for the sake of it, and we never sell your data.
Last updated: 27.01.2026. Duel.com is owned and operated by Immortal Snail LLC. This policy explains what we collect, why, and how we protect it. By using Duel you also agree to our Terms of Service and Cookie Policy.
What we collect
When you use Duel, we collect only the data we need to provide a smooth and fair experience. This includes basic account information and gameplay activity. We don't collect data just for the sake of it, and we will never sell your information to anyone.
Third-party tools
Some tools we use may collect additional data to help us prevent fraud, improve performance, and respond to support requests. These include services such as Google Analytics, Intercom and SEON. The data they gather is used to keep the platform secure and working well, not to profile you for sale to third parties.
When we share data
If we ever need to share your information, for example with payment providers or identity verification partners, it's only to keep the platform running properly or to meet legal obligations. We work with Checkin.com as a recipient of personal data for the purpose of identifying users and verifying documents.
- We collect basic account details and gameplay activity.
- We never sell your personal data.
- Sharing happens only with payment, verification or fraud-prevention partners, or where legally required.
- KYC and other sensitive documents are stored securely with restricted access.
Sensitive documents and KYC
We store sensitive documents such as KYC materials securely and restrict employee access to them as much as possible. Verification may be handled with our partners (including Checkin.com) solely to confirm identity and validate documents.
Your account security
You are responsible for keeping your login credentials safe. If someone accesses your account because of leaked or stolen credentials, whether through phishing or other means, we are not liable for any resulting losses. Treat your password and account access as you would the keys to your wallet.
Legal obligations
We cooperate with law enforcement, regulators and government agencies where legally required. If we receive a valid request, subpoena or court order, we may be obligated to provide account information or transaction history. Where the law requires it, we may not be permitted to notify you of such requests.
Your agreement
By using Duel, you agree to this Privacy Policy, which works alongside our Terms of Service. If you have questions about your data or want to exercise your rights, contact our support team. For the full legal framework, see our Terms of Service.
This page is a plain-language summary for an informational demo site and is not legal advice. Always confirm the current, official policy before relying on it.